Birmingham’s Student-Centred Strategy Yields High Satisfaction Ratings

Birmingham Celebrates 125 Years with Strong NSS and Global Rankings

The University of Birmingham has shown remarkable progress in student satisfaction, outperforming the broader higher education sector in the 2025 National Student Survey (NSS). The university recorded a 4.2% increase in average scores across all institutional questions, more than double the sector-wide average of 1.9%. This improvement reflects Birmingham’s continued commitment to delivering a high-quality, student-centred academic experience.

A standout achievement was the Computer Science programme, which ranked second nationally and first within the Russell Group, receiving satisfaction scores above 90% in every category. These results underscore the university’s strength in teaching, assessment, and academic support, as well as its responsiveness to student feedback.

Professor Deborah Longworth, Pro-Vice-Chancellor (Education), attributed the positive outcomes to the dedication of academic and professional staff and the university’s collaborative approach with students. She emphasised the institution’s goal of supporting both academic success and future career prospects. Similarly, Professor Matthew Leeke, Deputy Head of the School of Computer Science, highlighted the strong partnership between staff and students as key to creating a world-class learning environment.

In addition to its NSS success, the University of Birmingham is celebrating 125 years since receiving its royal charter. It has also improved its global standing, rising to 76th in the QS World University Rankings 2025, with six subjects in the global top 50 and 20 more in the top 100. The University of Birmingham’s performance in the NSS 2025 reaffirms its position as a leading institution committed to excellence in education and student experience.

Editor’s Note:

The University of Birmingham’s strong performance in the 2025 National Student Survey (NSS) shows how focused planning and teamwork can improve the student experience. With a 4.2% rise in satisfaction, more than double the national average of 1.9%, the university has worked hard to improve areas like teaching, academic support, and student wellbeing. A key reason for this success is the university’s close partnership with its students. By listening to their feedback and making quick improvements, Birmingham has built a culture where students feel heard and supported. The Computer Science course, which ranked second nationally and first among Russell Group universities, is a great example, earning over 90% satisfaction in all areas. Leadership has also played an important part, with staff at all levels supporting the idea that students and teachers should work together. This approach is backed by the university’s wider plan, Birmingham 2030, which focuses on delivering top-quality education and being active in the community.

Skoobuzz asserts that other universities must learn from Birmingham’s success by focusing on high teaching standards, involving students in decisions, and making changes when needed. In a time when students expect more from their education, Birmingham has shown that a student-first approach leads to lasting results.